Introducing Genova

The pace of change in the insurance marketplace and sophistication of customer expectations are increasing every day. To stay competitive, insurers need efficient, nimble, low cost and ‘future proofed’ technology to support their business processes.

With Genova Insurance, we are delivering a solution that meets the needs of the modern tech-savy insurance stakeholder, you can be either an insurance company, broker, agent or the insured. We have built this solution from the ground up and incorporated all key modules for any insurance company, spanning core insurance setup and administration to simplified access for users, and process guided administration for finance and technical teams. The Genova platform has a flexible and modular architecture that gives insurance providers full control of their digital transformation. The core of the solution can be customised to suit both mandatory and custom product requirements and rating, whilst supporting modules like the CRM, Reinsurance and Finance modules can be customised to fit your specific business landscape.

Claims

Genova FNOL gives your customers peace of mind. The claims process represents a moment of truth for insurance clients, which can have a significant impact on customer retention. Genova FNOL allows your customers to submit a claim on any device, simply by answering the right questions and providing the right information. Real-time and accurate claims notifications are delivered directly to your customers’ mobile app, self-service portal or email. Genova FNOL is designed to provide your customers with stress-free control over the claims process when they need it most.

First Notice of Loss

Gives your customers peace of mind

Quote and buy

Grow their revenue and reach a broader audience anytime and any-where,

Broker Underwriting

Provides a customizable interface that allows brokers secured access to
underwrite policies and generate reports

Three main objectives

Digital transformation is high on the agenda of many insurance executives. Yet, many carriers have fragmented budgets and so many organizational silos that it becomes impossible to get any alignment on digital direction and scale. The result is digital silos, a repetition of the same strategic mistake made in the past to opt for discrete solutions rather than embrace unification of data, systems, processes and people.

Delight your customers and agents

The Genova Insurance solution offers a holistic approach to digitization

Empower your business teams.

Genova provides one unified platform across lines of business to enhance your customer experience

Accelerate your IT Development

Your can define product and service models, business rules
and workflows for any type of decision-making business process

Empower your business teams

Genova transformation is more than improving customer experience. It’s about increasing customer value. That starts with business operations. How fast can you evolve to try new business models? How do you make sure employees are engaged and productive?

How can you increase digital sales? The Genova digital transformation platform enables you to differentiate on the
outside, while standardizing on the inside – one unified platform across lines of business to enhance your customer
experience, improve your operational efficiency and respond effectively to ever-changing risks and regulations.